Become a Dispatcher
Your task is to get the goods from point A to point B in the given time. You search for the most suitable means of transport and routes. You communicate closely with the carriers and the customer. You monitor shipments and make sure they are delivered on time. You handle any issues that may arise during transport (such as delays or damage to goods). You prepare the necessary documentation (e.g. invoices, waybills, reports). You optimise processes and are an important link between different departments. This job requires strong organizational and communication skills.
You’ll have the support of a team of colleagues and complete training at the DeutschMann Academy. The more successful transports you manage, the more financial rewards you’ll earn. If you like challenges, adrenaline and results, this is the job for you.
What are we looking for?
- Completed secondary education
- One foreign language at a moderately advanced level
- The basics Computer skills
- Willingness to push your limits
Benefits
What we offer
Financial benefits
- Commission-based reward system
- No salary cap — unlimited earning potential
- Performance-based bonuses / company performance bonuses / Christmas bonuses
- Loyalty bonuses for years of service
Non-financial benefits
- Opportunities for career growth
- 5 extra days of holiday
- Training at the DeutschMann Academy
- State-of-the-art technical equipmentnt
- Continuous education (seminars, courses, training...)
- Fitness centre, table tennis, billiards
- Tangible rewards - calendars, corporate items, t-shirts,
concert tickets... - GGrand prix game - a year-round employee competition with great prizes
Work Tasks
What Does a Dispatcher’s Day Look Like?
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7:50 a.m.
You arrive at work.
- You sit down at your computer and check the status of shipments.
- You call carriers to make sure everything is running smoothly and coordinate the unloading process.
- You check which vehicles have unloaded the goods and close the job files for completed deliveries.
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8:00 a.m.
You Start Your Day
- In the morning, you attend a dispatcher meeting — other times, it's a meeting with your department.
- On Wednesdays, you have a 30-minute training session — for example, how to respond if a carrier has an accident with a client’s goods en route.
- You consult with colleagues and your manager on how to handle challenging situations.
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11:00 a.m.
You coordinate transport
- The call was successful — the client sent you the details for the shipment.
- You make sure the carrier delivers the goods to the client on time — in the required quantity, quality, and without complications.
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2:00 p.m.
You Do What Needs to Be Done
- You might receive 15 new orders — and you handle them. You prepare new shipments and send them to carriers.
- You create price offers for tenders.
- If you have extra time, you search for potential business opportunities for the sales team.
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5:00 p.m.
You're finishing your day
- Sales people assign orders to your department.
- You are in charge of your own transport.
Satisfied employees
What our dispatchers say
Jozef: It is difficult to be different in Slovakia
What is work at DeutschMann like according to Executive Director Miriam Poništová
Patrik about his work as a dispatcher at DeutschManne
They said about us
Testimonials and reviews
I can always move forward and learn new things — I gain something from every single student. Since joining DM, I’ve grown tremendously as a person.
DM has given me so much and opened doors I never even dreamed of. I didn’t see the potential in myself — but Miriam did.
What I appreciated most was the approach: it wasn’t about who I was on paper, but about the potential she saw in me. Even though I hadn’t succeeded elsewhere, I’ve found my place here — and I’m thriving.
Stability. Thanks to this job, I bought an apartment and I am at home, which is the most important thing.
I’ve worked hard to build my self-confidence. The training through the company’s academy and the leadership style here were completely new experiences for me. In a corporation, you’re just a number producing numbers. But here, you’re seen as a person. Yes, there’s pressure to perform — but it doesn’t carry the same stress I felt in the corporate world. People notice each other here. It’s a very human environment.
It gives me a different perspective on the world. I’ve learned that a person can live decently — I don’t have to avoid anyone, I don’t hurt anyone, and I’m happy and content with my life. I don't complain about the system or the world, but I am aware that only I can change my life and that I am the creator of my own happiness. Of course, DeutschMann has also given me stability. I know that I work in a stable environment.
More information
Frequently Asked Questions
Is there a maximum commission cap that I can receive?
No. We don’t have a limit. The only limit is the one you set for yourself with the results you achieve.
In practice, on average, how long does it take for Dispatchers to earn their first commission? What is the realistic average?
The average is 3-6 months.
How much do Dispatcher earn on average?
The average for last year is 1.888,-€, the worst dispatcher had 813,-€, the best dispatcher had an average of 3.208,-€.